The City of Tamarac is proud to announce that we have been awarded 1st Place in the 2025 Digital Cities Awards, a national recognition presented annually by the Center for Digital Government. This prestigious honor celebrates local governments that demonstrate excellence in technology leadership, cybersecurity, data-driven decision-making, and innovative digital services that improve the lives of residents.
Tamarac’s top ranking reflects our continued commitment to modernizing government operations, investing in cloud-based infrastructure, enhancing cybersecurity resilience, and expanding digital access across the community. The award also highlights our progress in delivering smart, efficient, and user-centered technology solutions that strengthen engagement and support the City’s long-term strategic priorities.
Key initiatives contributing to this recognition include:
AI-Powered Amazon Connect Omni-Channel Call Center – Providing residents 24/7 access to City services through voice, SMS, chat, and video, with real-time multilingual support.
Enhanced Website Experience – Delivering mobile-friendly access to services, emergency alerts, digital forms, and interactive tools.
Cloud Modernization & Cybersecurity Investments – Advancing business continuity and security through AWS, Microsoft 365, and next-generation cyber platforms.
Smart City Enhancements – Expanding public Wi-Fi, modernizing digital permitting, and improving data accessibility through GIS and open data initiatives.
Resident-Focused Digital Improvements – Streamlining service delivery, elevating user experience, and expanding digital inclusion through accessible and equitable technology.
The Digital Cities Award is especially meaningful as it reflects the collective effort of our Information Technology team, City departments, executive leadership, and community partners who work together to drive innovation and elevate public service.
Winning 1st Place is not only a recognition of what Tamarac has achieved, but is also a reflection of our commitment to building a future-ready government that leverages technology to deliver smart, secure, and resident-centered services for all.
We thank the Center for Digital Government for this honor and congratulate our team and community for this outstanding achievement.
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