ARTIFICIAL INTELLIGENCE (AI)

Artificial Intelligence (AI) has become one of the most talked-about technologies in recent years because it is now accessible to everyday people and small businesses — not just large corporations or technology experts. AI tools can help write content, answer questions, analyze information, design graphics, summarize meetings, and automate repetitive tasks. For many small and digital businesses, AI acts like a digital assistant that saves time, improves consistency, and helps people focus on higher‑value work. You may already be using AI without realizing it — from navigation apps and spam filters to voice assistants and online recommendations

FOUNDATIONAL GUIDANCE


WHAT IS ARTIFICAL INTELLIGENCE

Artificial Intelligence refers to computer systems designed to perform tasks that typically require human intelligence. 

AI is:

  • A productivity and creativity tool
  • A way to save time on routine tasks
  • Helpful for brainstorming, drafting, and summarizing
  • Dependent on human review and judgment

AI is not:

  • Human intelligence or awareness
  • Always correct or up to date
  • A replacement for professional advice
  • Something that should operate without oversight


AI works best when paired with human experience, ethics, and decision‑making. AI does not think, feel, or understand like a human. Instead, it analyzes patterns in large amounts of data to predict the most likely response or output.

Mainstream AI Tools you may hear about

Below are examples of widely used AI tools. These are provided for learning and exploration only and do not represent endorsement.

CHAT GPT

Used for writing drafts, brainstorming ideas, summarizing information, and answering questions.
🔗 Explore

Claude (Anthropic)

Known for summarizing long documents and thoughtful writing.
🔗 Explore

gOOGLE Gemini

Helps with research, writing, planning, and understanding complex topics.
🔗 Explore

Microsoft Copilot

Integrated into Microsoft tools to assist with documents, emails, spreadsheets, and presentations.

Perplexity AI

A conversational search tool designed for research with cited sources.
🔗 Explore

Planning & Brainstorming

  • Business names and taglines
  • Service descriptions
  • Marketing ideas

Writing & Communication

  • Emails and newsletters
  • Website content
  • Social media posts
  • FAQs and help content

Customer Service

  • Drafting responses to common questions
  • Creating chat scripts or help guides
  • Improving tone and clarity

Operations & Productivity

  • Summarizing meeting notes
  • Creating checklists and workflows
  • Analyzing feedback or reviews

prOmpting for BUSINESS USE

A prompt is the instruction you give an AI tool. Clear prompts lead to better results.

Tips for Better Prompts:

  • Be specific

  • Include context

  • State the audience

  • Ask for tone or format

  • Always review and edit AI‑generated content before using it publicly.

 Example

Instead of: “Write a post about my business”

Try: “Write a friendly Facebook post announcing the opening of a new home‑based bakery in Tamarac. Keep it under 100 words and welcoming.”



Swipe through the core ideas to get better results with AI.

rESOURCES AND PLAYGROUND

Many AI tools offer free tiers for experimentation:

Text & Productivity

Image and Design

Specialized Tools

Note: Many tools operate on freemium models with usage limits.

HOW TO USE AI RESPONSIBILY

Responsible use of AI begins with understanding its strengths and limitations. AI can be a powerful tool for efficiency and insight, but it should always be used with care. To use AI responsibly:

❌ Do not enter sensitive or personal information
Verify important facts
Avoid relying on AI for legal, medical, or financial advice
AI can make mistakes — review everything
Transparency when appropriate
Avoiding misleading or deceptive content
Respecting privacy and data protection
Ensuring accessibility and inclusiveness

AI should assist decision‑making — NOT replace it. Ethical use builds trust with customers and the community.

HOW The city Of tamarac USEs AI todaY

The City of Tamarac already uses AI in practical, responsible ways, including:

  • AI‑enabled customer service via Amazon Connect

  • Internal knowledge assistance using Amazon Q

  • Virtual tourism planning through Skynav and Navi AI

  • Autonomous cybersecurity testing with Horizon3.ai

  • AI‑powered community calendar personalization

  • Website accessibility improvements through AudioEye

  • Content creation and research using ChatGPT

  • Public safety support through AI‑assisted ALPR systems

  • AI‑driven dashboards and analytics

  • Academic collaboration with Palm Beach State College

These examples demonstrate how AI can improve efficiency, accessibility, and service delivery when used responsibly.

The City of Tamarac provides educational resources and examples of digital tools for informational purposes only. The City does not endorse specific products or services and does not provide legal, tax, or financial advice.